HOW IT WORKS

You have arrived here for a reason, and I am eager to hear just what it is!  

Perhaps you have decided to personalize your special event with some custom stationery, 

or maybe you’re just here to browse. Whatever the reason, thank you for clicking by! 

 I promise to give you my everything during this process, from start to finish. 

When you choose me as your designer, I choose you right back, crushing exceptions. 


 Contact me so we can discuss all the details about your projects. 

FREQUENTLY ASKED QUESTIONS


How Does It Work? 

PaperTales is a Custom Wedding Stationery and Design Studio. I have a large collection of designs in the shop that you can choose from to create your Formal Invitation Suite or Day of Stationery. 

 

♥ With the “Collection” Option we can still customize fonts, color themes and minor layout changes. 

♥ The “Semi-Custom” Option is where you can pick and choose your favorite elements from any of the designs listed in the shop to create something a little more custom-tailored to you!  

♥ The most popular choice would be our “Custom” Option where I will work with you on-on-one to design a custom tailored design that we can carry throughout your entire suite! 

 

I have an emphasis in Destination Weddings, so we can create your Passports, Boarding Passes, Welcome Bag Items, while customizing every element. 

Contact me for your complimentary Design Consultation so we can discuss the details of your project.

Design Consultation

Your complimentary Design Consultation can be done either over the phone or by email, whichever is more convenient for you. We will discuss all of the details of your project including custom options, paper stock, embellishments, vision and price breakdown. 

Placing an Order

Once we have finalized the order details, you will be scheduled once the deposit has been received. Please check with me on my current turnaround times.

Turnaround Time

My current turnaround time changes all the time! I work on projects in the order they are received. As soon as I have received your order, I will get you scheduled. 

Need a faster turnaround? No problem! Just ask to upgrade your order to a RUSH to receive your PROOF faster. 


The RUSH Order fee does not rush your shipping or production time, only design turnaround.

Design Process

Once you have submitted your order, please email me a multi-page word document with all of the information you’d like on each card, written out exactly as you would like for it to appear. 


Please do not format (center, fonts, spacing, etc), I will handle all of the design work for you! It is extremely important that you double check all spelling, dates and important information before sending.I will then begin working on your suite and will send a PDF proof to your email by your scheduled date. You will then have the opportunity to make any changes necessary. There are no limit to the amount of revisions! I want you to absolutely love your suite, I won’t settle for just a like :)  

Professional Print Services

After you have given your approval to print, your order will be placed into production. Production and Print turnaround can vary dependent on your project. Standard print time is roughly 2-6 Business Days. Speciality Order Items and Luxury Printing options result in longer Production times.

Shipping

I Ship Worldwide! 

All orders are shipped via 2-Day Priority Shipping (within the US) from Gilbert, Arizona unless otherwise instructed. International Shipping can take anywhere from 7-14 Business Days.

Refunds and Reprints

Since each order is custom made to order, I do not accept refunds.  

If an order was produced incorrectly by me, you will be given priority print time and shipping. I will gladly reprint and ship it at no cost to you. If there is a problem on your part such as, incorrect spelling of a name, an event date change, special considerations are made and I will offer a discount on the printing charges.


Deposits are non-refundable, however you may keep a credit on your account for future orders if any circumstances arise.  

Damaged Goods

If upon receipt, you find that your order is not as it should be, please notify me immediately at amy@mypapertales.com

Payment Options

I accept MasterCard, Visa, Discover, American Express, and PayPal. Your order will be processed as soon as payment is received.


All artworks are Copyright Protected by PaperTalesCustom, LLC. (Amy Saviñon). 

These images may not be downloaded, copied, linked to, or edited in any manner or form for use on any website, image gallery, clipart collection, printed product, 

or other derivative uses without express written permission from myself.